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SYSTEM INSTALLATION COORDINATOR

| JOB DESCRIPTION:

Coordinate the installation of all High Tech systems in a continuously changing market, on time with quality exceeding customers’ expectation.

  • Prepare the installation | be up to date about latest developments, chase quality issues in our factory and prepare the transfer of the system to the field; Oversee progress of install on site | focus on cycle time,  budget and assuring quality;
  • Report on & drive progress of the installation;
  • Develop and adjust daily plans | anticipate on progress and issues encountered, plan and prioritize;
  • Ensure proper shift transfer | actual status, progress, escalation;
  • Manage technical support | ensure clear description of the problems for 2nd/3rd line support, challenge action plans and choices received from support parties;
  • Manage escalations on site | represent the factory at the customer site and local office;
  • Identify and address resource/help requests;
  • Communicate with different stakeholders inside and outside your own department;
  • Work independently;
  • Act as the linking pin;
  • Continuous improvement | follow up on quality issues occurred during installation;
  • Around 60% of travelling with an average duration of 5 weeks.

 

| WE ARE LOOKING FOR:

Education: 

Bachelor or Master degree in Electronics, Mechatronics, Mechanics, Electro Mechanics, Electrical Engineering or Industrial Engineering complimented with 3+ years of relevant work experience


Experience:

  • Project Management
  • Escalation management;
  • Progress reporting
  • Dealing with customers;
  • Field operations;
  • International organization;
  • Process improvement projects;
  • Good knowledge of the English language;
  • Leading a Team of highly educated Install-engineers (in shifts);
  • Use MS Project and MS Office (Excel, Powerpoint).

 

Personal skills:

  • Excellent stakeholder management skills;
  • Empathic, process oriented relationship builder;
  • Excellent communication skills (verbal as well as written);
  • Excels under pressure;
  • Customer focused;
  • Goal orientated;
  • Team player.

 

| WHAT YOU CAN EXPECT OF TMC:

TMC is a technology and science company that brings expertise to their clients in order to support them with the realization of their technological challenges. As such, TMC is operating as an expert center at the disposition of its clients in order to help them to be more competitive in an ever more global and faster changing technological world.

TMC is truly unique thanks to our business model called the Employeneurship model which comes as a true innovation for the High Technology consulting business. It's the business relationship of the 21th century for high skilled Engineers & Scientists, and our model is built around 5 main pillars:

  • Permanent employment contract, offering you stability and security
  • Individual profit sharing: know your market value and share in the profit your work generates
  • One-on-one coaching and trainings designed to help you develop your entrepreneurial skills
  • The competence cells structure, providing a strong relevant network
  • The entrepreneurial lab: a playground for new ideas and a launching for start-ups

Apply now